Results Magnet
  • Overall Solutions
  • How We Create Results
    • Veterinary Driven Digital Ads
    • Our Secret Sauce Showcase
  • Blog
  • Who We Are
  • Book an Appointment Today
  • Meaningful Beneficiaries
  • Overall Solutions
  • How We Create Results
    • Veterinary Driven Digital Ads
    • Our Secret Sauce Showcase
  • Blog
  • Who We Are
  • Book an Appointment Today
  • Meaningful Beneficiaries
Search

Results Matter Blog

Follow @ResultsMagnet

New and Old Clients for Your Veterinary Practice, Which Is Better?

1/15/2020

0 Comments

 
This is a rich question, and one that some might call age-old. What is better, more new or existing clients? To dig into this, let’s talk a few numbers.

Any experienced veterinary clinic, hospital, specialist, etc. should know what their capture rate is on a  sample of 100 inbound potential clients. This helps benchmark your offerings, front end team sales/persuasion effectiveness, etc. this is a monster metric that many practices fail to keep account of as closely as they should. Next would be the one time value of a new customer, which is then naturally followed by the lifetime value of a customer. Together, these metrics help give a very crystal clear idea of how your practice manages new and returning customers.


From here, you have to see which percentage needs more of a push to be boosted to it’s optimum. If you notice that your team has a high percentage of keeping clients through retention, then that is wonderful and you can evaluate the attraction of new clients. If you don’t keep clients well in comparison to how many attract, fix that quality problem immediately.

You see, the answer to this question lies in the numbers. If keeping clients is a lackluster fix, if you have good current client retention, or have fixed your client churn problem, there is good news. A digital advertising firm named, Results Magnet, specializes in getting you new clients each and every month :)

We are here to help and enable your veterinary firm flourish. Call us at 770-203-1568, so we can learn more about each others’ practices.
Veterinary Practice Clients
0 Comments



Leave a Reply.

    Bring the Blog to Life

    Archives

    December 2020
    November 2020
    October 2020
    September 2020
    August 2020
    July 2020
    June 2020
    February 2020
    January 2020
    December 2019
    November 2019
    October 2019
    September 2019
    August 2019
    July 2019
    June 2019
    May 2019
    April 2019
    March 2019
    February 2019
    January 2019
    December 2018
    November 2018
    October 2018
    September 2018
    August 2018
    July 2018
    June 2018
    May 2018

    Author

    Our blog gives a scope inside Results Magnet, our team and the digital marketing visionaries who help serve our clients.

    Categories

    All

    RSS Feed

Powered by Create your own unique website with customizable templates.
Photos used under Creative Commons from Matthew Paul Argall, Ben Taylor55
  • Overall Solutions
  • How We Create Results
    • Veterinary Driven Digital Ads
    • Our Secret Sauce Showcase
  • Blog
  • Who We Are
  • Book an Appointment Today
  • Meaningful Beneficiaries